Calendar Swamp

If we're ever going to share calendars, we have to insist on interoperability between them all.
Let's drain the swamp!

Friday, October 31, 2008

The customer service problem with calendaring

All the calendaring tech in the world won't make your life simpler if the company trying to communicate event or reservation changes to you doesn't have its act together.

Scott Mace at 9:12 AM

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About Me

Scott Mace: Scott Mace writes about health, healthcare technology, other technology, and urban issues. He graduated from San Jose State University and was a senior editor at IDG publication InfoWorld for 16 years, covering topics such as database management and government oversight of technology. Since 2004, he has specialized in the field of healthcare IT journalism. Following completion of a certificate in Clinical Trial Design and Management at UC's San Diego Extension, he was senior technology editor at HealthLeaders Media. In 2015, he received the Jesse H. Neal Award for Best Technical Content for a Publication with Brand Revenue of $3M to $7M. In 2016 he was awarded the National Silver Award, Regional Gold Aware of Excellence, Feature Article, General Interest, More than $3M Revenue, Southeast Category, from the American Society of Business Publication Editors (ASBPE). Mace is currently a freelance journalist based in Carmel-by-the-Sea, California.

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Friday, October 31, 2008

The customer service problem with calendaring

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